Help

Support

Email us about any haziapp app and a real person will reply, usually within two business days. Tell us which app, your device and what happened.

Email support

I paid but the app is locked

Open the app, go to Settings or the subscription screen and tap Restore Purchases. Make sure you are signed in to the same Apple or Google account that made the purchase. Our apps have no accounts, so that store account is how a purchase is recognised.

How do I cancel a subscription?

iPhone and iPad: Settings → your name → Subscriptions.
Android: Google Play → profile icon → Payments & subscriptions → Subscriptions.

Deleting the app does not cancel a subscription.

Can I get a refund?

Payments go through Apple or Google, so refunds are handled by them: reportaproblem.apple.com for the App Store, or the order in your Google Play account for Android.

Can you delete my data?

Our apps keep your data on your device, so deleting the app removes it. We have no account to delete. See the Privacy Policy for details.